Senior ServiceNow Business Analyst Position
2 weeks ago
We are seeking a skilled Sr. Business Analyst to join our team at Scotiabank.
About the Role:This is a full-time opportunity for an experienced Business Analyst who will be working on various initiatives and projects.
Responsibilities:- Liaise between clients and technical resources.
- Participate in intake triage and Release/Change management activities.
- Manage UAT cycle of releases and obtain UAT sign off.
- Participate in ServiceNow version upgrade and quarterly patches.
- Share responsibility of BA and QA process/procedure continuously improvement with management.
- At least 2+ years of hands-on technical working experience as a Business Analyst.
- Experience working on ServiceNow Applications.
- ITIL foundation knowledge and IT Service Management.
- Project management knowledge to work with large & complex project teams.
- Strong communication skills (verbal/written/presentation).
- Diversity, Equity, Inclusion & Allyship.
- Accessibility and Workplace Accommodations.
- Upskilling through online courses and cross-functional development opportunities.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits.
This role can be performed in a hybrid setting.
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ServiceNow Business Analyst
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