Senior ServiceNow Business Analyst Position

2 weeks ago


Toronto, Ontario, Canada Scotiabank Full time
Job Description:

We are seeking a skilled Sr. Business Analyst to join our team at Scotiabank.

About the Role:

This is a full-time opportunity for an experienced Business Analyst who will be working on various initiatives and projects.

Responsibilities:
  • Liaise between clients and technical resources.
  • Participate in intake triage and Release/Change management activities.
  • Manage UAT cycle of releases and obtain UAT sign off.
  • Participate in ServiceNow version upgrade and quarterly patches.
  • Share responsibility of BA and QA process/procedure continuously improvement with management.
Requirements:
  • At least 2+ years of hands-on technical working experience as a Business Analyst.
  • Experience working on ServiceNow Applications.
  • ITIL foundation knowledge and IT Service Management.
  • Project management knowledge to work with large & complex project teams.
  • Strong communication skills (verbal/written/presentation).
What We Offer:
  • Diversity, Equity, Inclusion & Allyship.
  • Accessibility and Workplace Accommodations.
  • Upskilling through online courses and cross-functional development opportunities.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits.
Location:

This role can be performed in a hybrid setting.



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