Property Manager

3 weeks ago

Nova Scotia, Canada Meridia Recruitment Solutions Full time

Job Summary

The Property Manager will be responsible for ensuring operational efficiency, maintaining equipment, and leading a local team to deliver outstanding customer experiences. This role involves managing a team of Car Wash Attendants, ensuring they have the necessary resources to succeed, and overseeing the maintenance and upkeep of car wash locations.

Key Responsibilities

  • Conduct regular site visits to ensure maintenance checklists are being followed and address any issues promptly.
  • Oversee the timely execution of repairs and maintenance tasks to minimize downtime and ensure optimal car wash operations.
  • Ensure the overall appearance of assigned locations is tidy and inviting to customers, including managing snow removal during winter months.
  • Regularly engage with customers, proactively assist them on-site, and solicit feedback to continuously improve the customer experience.
  • Respond to customer inquiries and resolve complaints efficiently, aiming to deliver exceptional customer service, including after-hours and weekend support.
  • Assist customers with signing up for membership programs at applicable locations.
  • Manage the Car Wash Attendants servicing your assigned locations, including training, performance evaluation, and personnel changes as needed.
  • Schedule staff to achieve optimal car wash operations and customer service while being mindful of labor costs during slower periods.
  • Track and remit payroll information on a weekly basis.
  • Ensure a safe working environment for your team.
  • Oversee the collection of coins at assigned locations and deposit the funds into the company's bank account on a weekly basis.

Requirements

  • Demonstrated experience in a property management role or management in retail, hospitality, or a similar industry.
  • Experience leading teams and strong leadership abilities with a focus on team harmony.
  • Strong interpersonal and communication skills, with the ability to effectively problem-solve and resolve conflicts.
  • Customer service orientation and attention to detail, with the ability to multitask and manage various responsibilities.

About Meridia Recruitment Solutions

Meridia Recruitment Solutions is a leading provider of recruitment services, dedicated to connecting top talent with exciting career opportunities. As a company, we value innovation, teamwork, and customer satisfaction, and we're committed to helping our clients achieve their goals through exceptional recruitment solutions.

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