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Property Management Director
2 months ago
General Manager - Property Operations
Universal Realty Group is a leading property management company in Halifax, known for quality apartments in great locations, top-tier commercial leasing services, and the landmark Lord Nelson Hotel & Suites. Our company fosters a vibrant workplace culture that thrives on teamwork, employee growth, and supportive management. We take great pride in providing exceptional opportunities for career growth at every level within our organization and are committed to hiring ambitious and dedicated candidates who are eager to grow with us.
About the Role:
We are currently recruiting for a General Manager - Property Operations to join our team of dedicated professionals in Halifax, Nova Scotia.
Key Responsibilities:
- Provide leadership to your team and outstanding customer service to tenants, while managing a portfolio of residential and commercial properties.
- Develop standards and procedures to evaluate the operational efficiencies of the company's residential and commercial portfolio and determine where each property may have for value creation opportunity.
- Set performance goals and objectives for properties and teams. Motivate teams to accomplish goals.
- Maintain existing tenant relationships and drive all new leasing activities.
- Research and implement new products/services to enhance tenant and team experience.
- Ensure Community Engagement strategy reflects core values and needs of the company.
- Have a pulse on the latest property management technologies and offerings. Work with internal teams to identify where we need to shift approach to stay best-in-class.
- Ensure properties are performing according to budget and focus on managing profitability.
- Contribute to the establishment and refinement of work quality, cultural initiatives, and best practices to drive results as a team. Contribute to developing successful, diverse teams through inclusive and thoughtful means of communication.
- Regularly assess the company's position in the marketplace and generate ideas to differentiate and add value to our assets.
- Oversight of regulatory compliance for all assets and ensure team is operating in compliance with our safety and regulatory requirements.
Requirements:
- You are an excellent communicator (both written and verbal) to both building owners and tenants to ensure an ongoing, successful relationship.
- You are an individual who sees the big picture, acts decisively, and focuses on creating an energized and collaborative environment.
- You are people-focused, seeking out and understanding the needs, perspectives and motivations of clients and team members alike.
- Bachelor's degree and advanced degree an asset.
- Minimum of five (5) years of residential and commercial property management.
- Must have strong financial acumen and experience reviewing budgets, CAM reconciliations, and other types of related financial reports.
- Familiarity with building systems, lease negotiation, documentation, and administration.
- Must have at least (3) years of management experience.
- Experience using a property management accounting platform, such as Yardi, Kardin or MRI.
Universal Realty Group recognizes their employees as essential to their success and value diverse skills. From frontline staff to management, they offer excellent opportunities for career growth, as well as employer-provided medical benefits and other incentives. We are looking for new talent to join our dynamic team that is setting the standard of excellence in the property management field.