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Food Service Operations Manager

2 months ago


Port Coquitlam, British Columbia, Canada Gorugoru Food Full time
About the Role

We are seeking a highly skilled Food Service Operations Manager to join our team at Gorugoru Food. As a key member of our operations team, you will be responsible for overseeing the daily operations of our food services, ensuring seamless execution of our culinary vision.

Key Responsibilities
  • Revenue Management: Monitor revenues to determine labour costs and make informed decisions to optimize our operations.
  • Staff Performance: Monitor and evaluate staff performance to ensure high-quality service delivery.
  • Operations Planning: Plan and organize daily operations to meet customer demands and maintain a high level of service quality.
  • Service Offerings: Determine the type of services to be offered and implement operational procedures to ensure efficient delivery.
  • Inventory Management: Organize and maintain inventory to minimize waste and optimize stock levels.
  • Supplier Negotiations: Negotiate arrangements with suppliers for food and other supplies to ensure the best possible prices and quality.
  • Customer Service: Address customers' complaints or concerns in a timely and professional manner.
  • Event Management: Manage events and ensure seamless execution of our culinary vision.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 3 years to less than 5 years of experience in food service operations.
  • Support for Newcomers and Refugees: Assist with immediate settlement needs of newcomers and/or refugees, and support their social and labour market integration.
  • Support for Indigenous People: Offer mentorship, coaching, and/or networking opportunities for Indigenous workers, develop and maintain relationships with indigenous communities, and provide cultural competency training to all employees.
Working Conditions
  • Language: English.
  • Hours of Work: 30 to 35 hours per week.