Venue Services Team Lead
2 weeks ago
About Calgary Stampede
The Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures, and community spirit with a vision to create a world-class, year-round gathering place for the community.
Exemplifying the theme We're Greatest Together, the Stampede is one of the most respected volunteer-based organizations in the world governed by a Board of Directors with over 2,500 passionate volunteers and 1,200 year-round employees.
As an organization that exists for the benefit of the community, inclusion and equity are woven into our core values of western hospitality, pride of place, integrity, and commitment to the community.
Position Summary
The Venue Services Team Lead is a member of the Venue Services Team, responsible for assisting the Venue Services Supervisor in providing leadership to the Venue Services Team, while maintaining the venues and following safety procedures.
The ideal candidate will be proactive, optimistic, and have the ability to multitask, as well as the following:
- Provide excellent customer service and a high level of professionalism.
- Possess previous leadership experience.
- Possess excellent customer service, communication, and interpersonal skills.
- Demonstrates social awareness and communicates with tact and diplomacy.
- Has previous cleaning and maintenance knowledge and experience.
- Possess a valid (non-GDL) AB driver's license.
- Has the ability to operate motorized equipment.
- Does not have a fear of working around large animals and livestock.
- Is able to read English in order to understand instructions, notices, hazards, and labels.
Responsibilities
Responsibilities of this role include, but are not limited to:
- Provide exceptional customer service to internal and external customers.
- Aid the Venue Services Supervisor with the execution of daily activities.
- Liaise with internal departments, clients, and coordinators to ensure that their needs are met.
- Adhere to safety and environmental efforts in Calgary Stampede facilities and follow programs and procedures to ensure a safe work environment.
- Perform housekeeping/janitorial tasks, as required, including, but not limited to, cleaning venues, sweeping, event set up.
- Operate motorized vehicles and equipment, including forklift, as required.
Physical Demands
- Involves repetitive arm, hand, and finger movement.
- Occasional lifting and carrying up to 50 lb., pushing, crouching, bending, kneeling, stair, and reaching.
- Daily stair and ladder climbing, occasional exposure to noise, fumes, hazardous chemicals, dust, animal dander, and changes in temperature.
- Adequate visual acuity, sense of smell, and sense of touch are required.
To Apply
To apply, please submit your resume.
All applicants are thanked in advance, and only those selected for interviews will be contacted.
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