Venue Services Team Lead
1 month ago
About Calgary Stampede
The Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures, and community spirit with a vision to create a world-class, year-round gathering place for the community. Exemplifying the theme We're Greatest Together, the Stampede is one of the most respected volunteer-based organizations in the world governed by a Board of Directors with over 2,500 passionate volunteers and 1,200 year-round employees.
As an organization that exists for the benefit of the community, inclusion and equity are woven into our core values of western hospitality, pride of place, integrity, and commitment to the community. The world-class, year-round gathering place we have built for the community also welcomes visitors from around the world and those who are new to the local community. We know that blending diverse cultures with our long-standing traditions makes community spirit thrive.
Position Overview
The Venue Services Team Lead is a key member of the Venue Services Team, responsible for assisting the Venue Services Supervisor in providing leadership to the team, maintaining venues, and ensuring safety procedures are followed.
We are currently recruiting for multiple open positions.
The positions available are casual-part-time positions that will require the successful candidate to work flexible hours throughout the week.
Responsibilities
- Provide exceptional customer service to internal and external customers.
- Aid the Venue Services Supervisor with the execution of daily activities.
- Liaise with internal departments, clients, and coordinators to ensure their needs are met.
- Adhere to safety and environmental efforts in Calgary Stampede facilities and follow programs and procedures to ensure a safe work environment.
- Perform housekeeping/janitorial tasks, as required, including cleaning venues, sweeping, and event setup.
- Operate motorized vehicles and equipment, including forklifts, as required.
Requirements
- Provide excellent customer service and a high level of professionalism.
- Possess previous leadership experience.
- Possess excellent customer service, communication, and interpersonal skills.
- Demonstrate social awareness and communicate with tact and diplomacy.
- Have previous cleaning and maintenance knowledge and experience.
- Possess a valid (non-GDL) AB driver's license.
- Have the ability to operate motorized equipment.
- Do not have a fear of working around large animals and livestock.
- Be able to read English to understand instructions, notices, hazards, and labels.
Physical Demands
- Involves repetitive arm, hand, and finger movement.
- Occasional lifting and carrying up to 50 lb., pushing, crouching, bending, kneeling, stair, and reaching.
- Daily stair and ladder climbing, occasional exposure to noise, fumes, hazardous chemicals, dust, animal dander, and changes in temperature.
- Adequate visual acuity, sense of smell, and sense of touch are required.
How to Apply
To apply, please submit your resume.
All applicants are thanked in advance, and only those selected for interviews will be contacted.
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