Customer Experience Associate

7 days ago


Corner Brook, Newfoundland and Labrador, Canada Parkland Corporation Full time
About the Role

We are seeking a highly skilled Customer Experience Representative to join our team at Parkland Corporation. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Respond to and resolve customer inquiries in a timely and professional manner
  • Manage customer accounts and maintain accurate records
  • Process customer transactions and perform credit verifications
  • Communicate with internal departments to resolve customer issues
  • Perform other duties as assigned
Requirements
  • Excellent communication and interpersonal skills
  • Knowledge of customer service principles and practices
  • Proficient in relevant computer applications (Office 365, ERP, CRM, etc.)
  • Good data entry and keyboard skills
  • Attention to detail and accuracy
  • Problem-solving skills and ability to multitask
  • Self-starter with ability to work independently
What We Offer

We offer a competitive benefits package, opportunities for growth and development, and a dynamic work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.

We are an equal opportunity employer and welcome applications from all qualified individuals. We are committed to diversity and inclusion in the workplace and are dedicated to creating a workplace culture that values and respects the diversity of our employees.



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