Strategic Operations Director for Bus Manufacturing
1 month ago
At Alexander Dennis Limited, we are seeking a highly skilled and experienced General and Operations Manager to lead our North American operations.
About the RoleThe successful candidate will be responsible for overseeing all business operations, including sourcing/purchasing/manufacturing, marketing/sales/business development, accounting, customer relations, and service support. This position requires strong leadership skills, with experience in managing P&L, balance sheet, and cash flow. The ideal candidate will also have excellent communication and interpersonal skills, with the ability to work effectively with internal departments, customers, and suppliers.
Key Responsibilities- Manage P&L and balance sheet, delivering top-line and bottom-line results, while driving ADI to achieve and surpass sales, profitability, working capital, cash flow, and business goals and objectives.
- Oversee departments and teams within ADI, along with relationships between teams and customers, championing interaction with appropriate ADL departments in the UK and customers directly in support of sales, business development, and field service needs.
- Lead the direction and coordination of external manufacturing third-party build partners (NFI Internal or External build partners) to meet quality and delivery expectations, achieving business commitments and sales requirements.
- Formulate operations initiatives and standards for safety, quality, cost control, and employee relations.
- Review, on a continuous basis, the business climate for the company to ensure excellent performance and customer service and participate in the creation of new business development opportunities.
- Define short- and long-term goals for ADI NA, including multi-year sales funnel management, manufacturing slot planning and assignment, capacity assessments, operational and quality standards, and facilities.
- Analyze performance and productivity, ensuring effective schedule attainment, delivery, and business plans are maintained.
- Actively coordinate common sales, marketing, and trade show efforts, customer issues, and opportunities with other NFI businesses operating in NA.
- Prior leadership in Sales, Production, or Aftermarket customer service, including business development, growth, or strategy/innovation experience.
- Proven ability to manage company P&L.
- Bachelor's degree in Business or Engineering, or related fields. A combination of related business training in Production and Aftermarket operations may be considered.
- Ability to delegate and manage complex projects effectively.
- Competitive salary: $120,000 - $180,000 per annum, depending on experience.
- Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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