Customer Care Manager
1 month ago
At TalentSphere Staffing Solutions, we are seeking a highly skilled Customer Care Manager to lead our post-construction team and ensure the highest level of customer satisfaction.
Key Responsibilities:- Lead a high-performance team to deliver quality finished products that meet company and Tarion standards.
- Oversee administrative aspects of closings and address service issues to prevent escalations and conciliations.
- Collaborate with trades and technical professionals to execute tasks and identify areas for improvement.
- Investigate homeowner complaints and provide updates to senior management.
- Attend conciliations or tribunal hearings as a company representative.
- Ensure all warrantable repairs are completed within specified timeframes.
- Resolve service/trade disputes and conduct service meetings with challenging trades.
- Educate homeowners on PDI, closing, follow-up, and warranty processes.
- Minimum 3 years of experience in a similar role.
- Experience with low-to-high-rise projects.
- Thorough understanding of the Tarion Warranty Program and Ontario Building Code.
- Proficient in MS Office and Builder Lynx.
Competitive compensation package up to $110K + benefits.
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Customer Care Manager
2 weeks ago
Grimsby, Ontario, Canada TalentSphere Staffing Solutions Full time**Job Summary**The Customer Care Manager is a key figure in the final stages of the homebuilding process, responsible for leading and managing a high-performance post-construction team. This role involves overseeing the administrative aspects of closings and addressing service issues, ensuring all deficiencies identified during the PDI inspection are...
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Customer Care Manager
2 weeks ago
Grimsby, Ontario, Canada TalentSphere Staffing Solutions Full time**Job Summary**The Customer Care Manager is a key figure in the final stages of the homebuilding process, responsible for leading and managing a high-performance post-construction team. This role involves overseeing the administrative aspects of closings and addressing service issues, ensuring all deficiencies identified during the PDI inspection are...
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Customer Service Manager
1 month ago
Grimsby, Ontario, Canada TalentSphere Staffing Solutions Full timeCustomer Care ManagerJob Summary:The Customer Care Manager is a key role in ensuring the highest level of customer satisfaction in the final stages of the homebuilding process. This position involves leading a high-performance post-construction team, overseeing administrative aspects of closings, and addressing service issues to prevent escalations and...
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Customer Service Manager
1 month ago
Grimsby, Ontario, Canada TalentSphere Staffing Solutions Full timeCustomer Care ManagerJob Summary:The Customer Care Manager is a key role in ensuring the highest level of customer satisfaction in the final stages of the homebuilding process. This position involves leading a high-performance post-construction team, overseeing administrative aspects of closings, and addressing service issues to prevent escalations and...
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Customer Experience Manager
3 weeks ago
Grimsby, Ontario, Canada TalentSphere Staffing Solutions Full timeCustomer Care ManagerThe Customer Care Manager plays a crucial role in ensuring the homeowner receives a quality finished product that meets both company and Tarion standards. This position involves overseeing the administrative aspects of closings and addressing service issues, ensuring all deficiencies identified during the PDI inspection are resolved, and...
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Customer Experience Manager
3 weeks ago
Grimsby, Ontario, Canada TalentSphere Staffing Solutions Full time**Job Summary**The Customer Care Manager plays a pivotal role in ensuring the homeowner receives a quality finished product that meets both company and Tarion standards. This position involves overseeing the administrative aspects of closings and addressing service issues, ensuring all deficiencies identified during the PDI inspection are resolved, and...
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Optical Associate
2 months ago
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Optical Associate
2 months ago
Grimsby, Ontario, Canada FYidoctors Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Optical Associate to join our team at FYidoctors. As a key member of our clinic, you will play a critical role in delivering exceptional patient care and ensuring a positive experience for our valued customers.Key ResponsibilitiesProvide expert guidance to clients on eyewear choices, ensuring...
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Restaurant Operations Manager
4 weeks ago
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Restaurant Operations Manager
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Grimsby, Ontario, Canada McDonalds ao Dendres Corp. Full timeRestaurant Assistant ManagerWe are seeking a highly motivated and organized Restaurant Assistant Manager to join our team at McDonald's a/o Dendres Corp. This role is responsible for supporting the Restaurant Manager in the day-to-day operations of the restaurant, ensuring excellent customer service, and maintaining a clean and safe environment.Key...
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Restaurant Operations Manager
3 weeks ago
Grimsby, Ontario, Canada McDonalds ao Dendres Corp. Full timeJob Summary: We are seeking a highly motivated Restaurant Assistant Manager to join our team at McDonalds a/o Dendres Corp. The successful candidate will be responsible for determining the type of services to be offered and implementing operational procedures, conducting performance reviews, organizing and maintaining inventory, ensuring health and safety...
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Nurse Care Specialist
2 months ago
Grimsby, Ontario, Canada RhynoCare Full timeJob Opportunity at RhynoCareWe are seeking a highly skilled Registered Practical Nurse (RPN) to join our team in the Grimsby area. As a valued member of our healthcare team, you will have the opportunity to provide exceptional nursing care to our residents in a variety of long term and acute care facilities.Key ResponsibilitiesDeliver high-quality nursing...
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Nurse Care Specialist
2 months ago
Grimsby, Ontario, Canada RhynoCare Full timeJob Opportunity at RhynoCareWe are seeking a highly skilled Registered Practical Nurse (RPN) to join our team in the Grimsby area. As a valued member of our healthcare team, you will have the opportunity to provide exceptional nursing care to our residents in a variety of long term and acute care facilities.Key ResponsibilitiesDeliver high-quality nursing...
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Home Care Assistant
1 month ago
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Home Care Assistant
1 month ago
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Nurse Care Specialist
3 weeks ago
Grimsby, Ontario, Canada RhynoCare Full timeJob Title: Registered NurseWe are seeking a skilled Registered Nurse to join our team at RhynoCare. As a key member of our healthcare team, you will be responsible for providing high-quality nursing care to our residents.Responsibilities:Deliver nursing care in accordance with established policies, physician's orders, and resident plans of care.Utilize sound...
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Pharmacist - Customer Experience Specialist
2 months ago
Grimsby, Ontario, Canada Loblaw Companies Limited Full timeAbout UsLoblaw Companies Limited is a leading Canadian retailer that takes pride in helping Canadians live life well. Our team is passionate about delivering an exceptional shopping experience for our customers and exceeding their expectations every step of the way.Job SummaryWe are seeking a talented Relief Pharmacist to join our team. As a key member of...