Automation Solutions Specialist

6 days ago


Burlington, Ontario, Canada Gerrie Electric Wholesale Ltd. Full time

Gerrie Electric Wholesale Ltd. is a leading electrical distributor with 24 key locations across Ontario, serving over 400 employees. As a proud family-owned Canadian company headquartered in Burlington, ON, we strive to deliver exceptional experiences to our customers.

Culture

We foster an inspiring culture and uphold integrity in all aspects of our business. Our core purpose is to empower customers' success by delivering outstanding services.

Our team members are the backbone of our organization's success. We invest heavily in their training, development, and career growth opportunities, promoting a culture that celebrates achievements and recognizes hard work.

A diverse and inclusive workplace brings strength to our organization, benefiting our customers and providing a competitive edge.

Job Responsibilities

This Automation Solutions Specialist role forms part of our Automation Group, focusing on daily customer account service. Key responsibilities include technical automation sales and support, administration, project management, customer correspondence, presentations, training, and strategy development, ensuring long-term customer relationships are sustained and built.

Technical Activities/Product Knowledge

Serve as the primary point of contact for addressing Automation needs among customers.

Provide pre-sales design and post-sales support.

Develop and execute business plans driving sales growth within your assigned account base.

Lead seminars and present training sessions for customers.

Identify new product/solutions and service opportunities for the organization.

Effectively utilize Customer Relationship Management (CRM) software.

Teamwork and Collaboration

Maintain a positive team atmosphere and promptly address customer concerns.

Collaborate closely with Account Managers, Product Managers, and other sales resources.

Communication

Communicate clearly and concisely both verbally and in writing.

Quality

Ensure high levels of customer satisfaction and sales/product support across all products.

Personal Development

Engage in conferences, seminars, and educational opportunities; read professional publications; maintain and participate in professional networks to enhance knowledge and skills.

Participate in committees and special projects as requested.

About You

To be successful in this role, you must have a degree in a relevant field (2-year technician or 3-year electrical/electronic/computer technology program emphasizing automation and control systems).

You should possess experience in Electrical/Automation technical sales, along with working knowledge of industrial automation, networking, electrical power systems.

Strong presentation, communication, and relationship-building skills are essential.

You should also be self-motivated, able to manage multiple priorities, and meet deadlines efficiently.

Proficiency in Microsoft Office suite is necessary.

If you don't meet all these requirements, please feel free to submit your resume – we can train you in what you need to know or explore another suitable role.

What We Offer

We believe in taking care of our people:



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