Rental Equipment Specialist

4 weeks ago


Golden, Canada Resorts of the Canadian Rockies Full time
Job Summary

We are seeking a highly skilled and customer-focused Rental Technician to join our team at Resorts of the Canadian Rockies. As a key member of our rental department, you will be responsible for ensuring our guests have an exceptional experience with our equipment rentals.

Key Responsibilities
  • Assist guests with sizing and fitting of ski and snowboard equipment, prioritizing comfort and safety.
  • Complete waivers for all rentals and provide clear instructions on safe equipment use.
  • Provide exceptional customer service, maintaining a friendly and approachable demeanor at all times.
  • Handle cash transactions, including balancing, coin orders, and opening/closing duties.
  • Clean and maintain equipment after use, ensuring a tidy and organized store environment.
  • Sell retail products, including clothing and goggles, to guests.
  • Work flexible shifts, including weekends and holidays, to meet the needs of our guests.
Requirements
  • Previous experience in a customer service role, preferably in a rental or retail setting.
  • Previous sales experience and proficiency with Point of Sale (POS) applications.
  • Cash handling experience and ability to work with cash transactions.
  • Passion for skiing or snowboarding, with technical knowledge a bonus.
  • Ability to work extended hours, including weekends and holidays.
  • Physical ability to withstand brief periods of exposure to extreme weather conditions and lift at least 30 pounds.
What We Offer
  • A staff season's pass for Kicking Horse Mountain Resort.
  • Deals for access to other ski resorts.
  • A competitive wage with seasonal accident insurance.
  • Discounts on food, retail, rental, lesson, hotel, and more.
  • Ride breaks and pro-deals.
  • Staff events and an amazing work environment.


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