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Destination Sales Executive
2 months ago
We are seeking a highly motivated and experienced Sales and Marketing Professional to join our team as a Destination Sales Executive - Group Business Development. In this role, you will be responsible for developing and executing strategies to drive group business revenue growth, while providing exceptional customer service and building strong relationships with clients.
Key Responsibilities- Develop and implement sales strategies to drive group business revenue growth, including identifying new business opportunities and building relationships with key clients.
- Collaborate with the Sales Office to book group events within the group booking parameters, ensuring seamless execution and excellent customer service.
- Provide property support by coordinating and executing site inspections/visits for off-property sales managers, ensuring that the business is turned over properly and in a timely fashion for quality service delivery.
- Pull through business booked through the Sales Office, as well as achieve group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity.
- Implement the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drive customer loyalty by delivering service excellence throughout each customer experience.
- Manage sales activities, including pulling through business and achieving revenue goals for all opportunities booking through the Sales Office.
- Partner with Area Sales to identify new group/catering business and achieve personal and property revenue goals.
- Build and strengthen relationships with existing and new customers to enable future bookings.
- Attend and facilitate pre-planning visits to establish consistent customer communication.
- Provide after-hours entertaining for customers and work with Marriott Guestware Program Manager to check for reward member status and any special needs of client.
- Coordinate and deliver amenities and welcome notes to guest rooms.
- Participate in and practice daily service basics of the brand, including Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics.
- Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and establishing their satisfaction before and during their program/event.
- High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.
- OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
- Preferred: Large group sales experience.
As a Sales and Marketing Professional with Marriott, you will have the opportunity to work with a global brand that is committed to excellence and customer satisfaction. You will be part of a dynamic team that is passionate about delivering exceptional service and driving business growth. We offer a competitive salary range of $72,000 to $100,000 annually, as well as opportunities for training, development, and career advancement.
Marriott International is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.