Concierge Associate
3 weeks ago
About FirstService Residential:
FirstService Residential is a leading provider of property management services to residential communities across the United States and Canada. Our company is dedicated to delivering exceptional customer service and creating a positive work environment for our associates.
Job Overview:
As a Concierge Associate, you will be the primary point of contact for residents and visitors at our high-end residential properties. Your role will involve providing exceptional customer service, resolving issues, and ensuring a high standard of service delivery.
Key Responsibilities:
- Provide warm and welcoming service to residents and visitors
- Respond to resident inquiries and resolve issues in a timely and professional manner
- Collaborate with other teams to ensure seamless service delivery
- Maintain a high level of knowledge about the property and its amenities
Requirements:
- Previous experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- High school diploma or equivalent required
What We Offer:
As a Concierge Associate, you will have access to our comprehensive training program, competitive compensation, and opportunities for career growth and development.
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