Team Lead Concierge
3 months ago
**About FirstService Residential**:
- FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
- Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
**Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.**
**Job Overview**:
- As a Team Lead, you will train our concierge staff to maintain our high standards, fostering a passion for excellence, adept problem-solving, and team cohesion. Successful Team Leads excel in customer service, go the extra mile, handle challenges adeptly, and empower their team to do the same, creating an enjoyable work environment.
**Shifts Available**:
- Monday to Friday
- **Kelowna**
**Skills and Qualifications**:
- Previous experience with strata buildings is an asset
- At least one year of direct/in person Customer Service Experience is required
- Previous Supervisor/Team Lead experience is preferred
- Excellent written and oral command of the **English **language is necessary in order to be able to work efficiently and communicate appropriately with our clients and our support staff.
**Physical Requirements**:
- Ability to patrol the property including stairs, hallways, interior, and exterior
- Ability to safely receive, store, and handle standard packages received from couriers and carriers
- Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.)
**What We Offer**:
- As a full-time associate, you will be eligible for employer paid health & dental, time off benefits, access to our Employee Assistance Plan, and Tuition Reimbursement Program.
**Compensation**:
- $23.00 - $25.00 per hour
Please ensure to include a copy of your resume, highlighting your qualifications and the reasons why you think you would be a good fit for our company.
IN2018
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Kelowna, British Columbia, Canada FirstService Residential Full timeAbout FirstService Residential:FirstService Residential is a leading provider of property management services to residential communities across the United States and Canada. Our company is dedicated to delivering exceptional customer service and creating a positive work environment for our associates.Job Overview:As a Concierge Associate, you will be the...
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Kelowna, British Columbia, Canada FirstService Residential Full timeAbout FirstService Residential:FirstService Residential is a leading provider of property management services to residential communities across the United States and Canada. Our company is dedicated to delivering exceptional customer service and creating a positive work environment for our associates.Job Overview:As a Concierge Associate, you will be the...
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