Customer Service Manager

4 weeks ago


Chambly, Quebec, Canada Wajax Limited Full time

{"h2": "Job Summary", "p": "We are seeking a highly skilled Customer Service Manager to join our team at Wajax Limited. As a key member of our operations team, you will be responsible for leading daily operations, evaluating performance, and planning budgets. You will also be responsible for managing staff, assigning duties, and resolving issues that may arise. If you have a strong background in customer service and experience in a fast-paced environment, we encourage you to apply.", "h2": "Key Responsibilities", "ul": [{"li": "Lead daily operations and evaluate performance"}, {"li": "Plan and organize daily operations"}, {"li": "Manage staff and assign duties"}, {"li": "Plan budgets and monitor revenues and expenses"}, {"li": "Resolve issues that may arise, including customer requests and complaints"}, {"li": "Conduct performance reviews"}, {"li": "Train or arrange for training"}, {"li": "Monitor quality and production levels"}, {"li": "Establish and maintain contact with suppliers"}], "h2": "Work Environment", "p": "This is a permanent position working 40 hours per week in a fast-paced environment. You will be required to work under pressure and meet tight deadlines. You will also be required to be adaptable, analytical, efficient, goal-oriented, proactive, and able to multitask.", "h2": "Benefits", "ul": [{"li": "Dental plan"}, {"li": "Disability benefits"}, {"li": "Health care plan"}, {"li": "Vision care benefits"}, {"li": "Pension plan"}], "h2": "Support for Employees", "p": "We are committed to creating a welcoming work environment for all employees. We provide awareness training to employees to create a welcoming work environment for persons with disabilities, newcomers and refugees, youth, veterans, Indigenous people, and visible minorities.", "h2": "About Us", "p": "Wajax Limited is a leading provider of equipment, parts, and services to the oil and gas industry. We are committed to providing our customers with the best possible service and support.", "p": "If you are a motivated and experienced customer service professional looking for a new challenge, we encourage you to apply.", "p": "Please note that only qualified candidates will be contacted for an interview.", "p": "Thank you for your interest in Wajax Limited.", "p": "Sincerely, [Your Name]"}



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