Business Leader for Key Departments

2 weeks ago


Gatineau, Quebec, Canada RONA Full time
About Us

At RONA, we strive to deliver outstanding customer service and achieve ambitious targets while providing a stimulating and rewarding environment for our team members.

Job Description

We are seeking a highly skilled Business Leader to manage all inventory, merchandising, sales, and customer service activities in key departments such as Appliances, Cabinets, Flooring, Millwork, Home Décor, and Paint. The ideal candidate will have 3 years of experience leading associates in a retail environment and 1 year of experience managing a successful sales team directly related to retail, business to business, outside sales, or consumer service industry.

Responsibilities:
  • Manage inventory, merchandising, sales, and customer service activities in key departments
  • Ensure a professional sales staff is always in place to drive and achieve business goals
  • Model behaviors that deliver excellent customer service, maintain an in-stock position, and keep the store clean and safe for customers
  • Identify gaps in the sales process and opportunities by analyzing reports, observing sales interactions, and creating specific action plans to improve sales and margin performance
  • Collaborate with management team and store personnel to ensure everyone plays their part in managing the daily sales pipeline
Requirements:
  • 3 years of experience leading associates in a retail environment
  • 1 year of experience managing a successful sales team directly related to retail, business to business, outside sales, or consumer service industry
  • Knowledge of products such as flooring, cabinets, or appliances
  • Experience working in a fast-paced, cross-functional work environment
  • Strong working knowledge of Microsoft Office Suite
Estimated Salary Range:

$60,000 - $80,000 per year, depending on experience and qualifications.



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