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Operations Manager

2 months ago


Sault Ste Marie, Ontario, Canada Extendicare Full time

Job Summary

Support Services Manager

At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. As a valued member of our leadership team, you will assume ultimate responsibility for providing high-quality care while maintaining a safe and healthy environment for residents and staff.

This position is for a Support Services Manager role within our organization.

Key Responsibilities
  • Manage the housekeeping, laundry, and maintenance departments to achieve high standards of cleanliness and sanitation, to provide quality linen service, and to maintain a safe environment within our policies and procedures, and all applicable standards, legislation, and regulations.
  • Maintain all aspects of hiring and performance management of departmental staff.
  • Supervise contractors' work to ensure fulfillment of contractual obligations.
  • Prepare and manage departmental budgets, inventory management and control, including the purchase of departmental supplies and equipment.
  • Maintain departmental policy and procedure manuals.
  • Contract tendering in consultation with ECI consultants, and with approval of Administrator.
  • All aspects of management of quality and quantity of services and products provided/produced by departmental staff.
  • All aspects of departmental safety program management, including preventative maintenance, and repair of equipment.
  • Maintain records, statistics, and reports in accordance with ECI and home policies, and all applicable legislation and standards.
Requirements
  • Post-secondary degree or diploma required.
  • Minimum of two (2) years experience in a managerial or supervisory capacity.
  • Environmental services certificate in a recognized program.
  • Knowledge of evidence-based practices and/or, if there are none, prevailing practices relating to housekeeping, laundry, and maintenance, as applicable.
  • Formal training in building maintenance or Operator B Certificate, an asset.
  • Health and safety certification, an asset.
What We Offer
  • Continuous mentorship, support for life-long learning, and growth opportunities.
  • Opportunities for advancement and career growth within the organization.
  • A rewarding and meaningful work experience where you can enrich your life and the lives of others.
  • Employee Family Assistance Program.
  • Robust benefits package.

Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 operated senior care and living centers, as well as our home health care operations, we are committed to delivering care throughout the healthcare continuum to meet the needs of a growing seniors' population in Canada.

Time Type: Full time

When you choose to build your career with Extendicare, you're joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.

Extendicare and affiliated organizations, including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.