Motel Operations Supervisor

2 weeks ago


Kamloops, British Columbia, Canada The Ranchland Inn Ltd Full time
About The Ranchland Inn Ltd

We are a leading hospitality provider, dedicated to delivering exceptional guest experiences.

Job Summary

This role involves overseeing the daily operations of our motel, ensuring seamless customer service and efficient staff management. If you possess excellent leadership skills and a passion for hospitality, we encourage you to apply.

Responsibilities
  • Manage the day-to-day activities of our motel, prioritizing guest satisfaction and employee development.
  • Develop and implement effective strategies to enhance operational efficiency and productivity.
  • Maintain high-quality relationships with clients and guests, addressing their needs and concerns in a timely manner.
  • Serve as a key point of contact for staff members, providing guidance and support to ensure successful task execution.
  • Collaborate with other departments to identify areas for improvement and implement change initiatives.
  • Mentor new staff members, helping them develop essential skills and knowledge required for success in their roles.
  • Coordinate and review work assignments, focusing on quality, timeliness, and team engagement.
  • Monitor and maintain the functionality of computer systems, equipment, and machinery, arranging repairs to minimize downtime and ensure business continuity.
  • Source and procure necessary materials and supplies to support ongoing operations.
Requirements
  • A minimum of one year's experience in a similar role within the hospitality industry.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Able to work effectively in a fast-paced environment, adapting to changing priorities and deadlines.
  • Strong organizational and time management abilities, with a focus on quality and attention to detail.
  • Degree or equivalent qualification in a relevant field is an asset.
Benefits

This position offers a competitive salary package, including an estimated $60,000 annual salary based on local market conditions and industry standards. As a valued member of our team, you will have access to opportunities for growth and professional development, as well as a comprehensive benefits package.



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