Senior Fraud Product Specialist

1 month ago

Burlington, Ontario, Canada TransUnion LLC Full time
About the Role

TransUnion is seeking a highly skilled Senior Fraud Product Consultant to join our team in Canada. As a subject matter expert in fraud and anti-money laundering, you will play a key role in expanding the penetration of our Identity Management & Fraud Solutions in the Canadian marketplace.

Key Responsibilities
  • Deliver product management discipline for existing and new products to ensure suitability in the applicable target market.
  • Support Sr. Manager, Fraud Consulting, Sales teams, and revenue growth by providing expertise and consultative services to uncover new opportunities, create compelling value propositions, and participate in account planning.
  • Adapt and/or develop product strategy & roadmaps, and convey requirements to the Product Management teams.
  • Assemble customized solutions to meet customers' specific needs.
  • Work directly with customers to understand and communicate their needs and deliver solutions to address those needs by defining and tracking product-level SLAs, SLOs.
Requirements
  • Subject matter expertise in Fraud & Anti-Money Laundering, with an established network in the Canadian fraud industry.
  • Experience in Fraud Operations, Fraud Strategy, and Senior Leadership within a Financial Institution preferred.
  • Strong Canadian Financial Institution Product knowledge (all financial products) & channels with an ability to develop/recommend mitigation strategies.
  • Branch, customer service, or other customer-facing experience required.
  • Experience developing fraud strategy roadmaps and executing fraud management frameworks.
  • Deep knowledge of identity management & fraud mitigation as it pertains to Financial Applications.
  • Strong competitive knowledge of key vendors/solutions available in the industry.
  • A Bachelor's degree in Business or other relevant field is required.
  • Demonstrated ability to assume project-oriented work requiring the combination of synthesizing and analyzing information, and determining the appropriate course of action based on it.
  • Strong analytical, technical, presenting, and marketing skills generally shown through a minimum of five years of experience providing client support to an assigned product/service.
  • Direct experience in a credit, financial, or information services industry is highly preferred to be successful at this level.
  • Experience supporting telecoms, auto-insurance, retail credit, and/or consumer credit reporting industries in a fraud capacity.
  • Working knowledge of the operation and capabilities of large database computer systems, particularly specific to the credit bureau system, would be a strong advantage.
  • Ability to fully utilize personal computers and the associated software applications used by the business unit, such as Microsoft Office Suite.
  • Superior verbal and written communication skills. Prior experience delivering presentations for groups of people, including executive leadership.
  • Ability to work on a variety of tasks simultaneously, with each having different deadlines.
  • Ability to coordinate and lead projects, and in other situations, to be a self-sufficient individual contributor.
About TransUnion

TransUnion is a global information solutions company that helps people around the world access the opportunities that lead to a higher quality of life. We are dedicated to finding ways information can be used to help people make better and smarter decisions. Our mission is to help organizations optimize their risk-based decisions and enable consumers to understand and manage their personal information.

At TransUnion, we offer our employees the tools and resources they need to find ways information can be used in diverse ways. Whether it is helping businesses better manage risk, providing better insights so a consumer can qualify for their first mortgage, or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities, and local economies around the world.

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