Front Desk Supervisor
1 month ago
Join Travellers Motel as a Front Desk Manager and be responsible for the overall management of the front desk operations. This includes supervising staff, conducting performance reviews, and ensuring excellent customer service.
Responsibilities:- Recruit, hire, and train staff to ensure excellent customer service.
- Supervise and manage front desk staff to ensure efficient operations.
- Conduct regular performance reviews to ensure staff are meeting expectations.
- Perform front desk duties, including checking in guests, handling customer complaints, and resolving issues.
- Arrange for and oversee maintenance activities to ensure the hotel is well-maintained.
- Establish work schedules and manage events to ensure smooth operations.
- Organize and maintain inventory to ensure the hotel has the necessary supplies.
- 1-2 years of experience in a front desk or customer service role.
- College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years.
- Or equivalent experience.
This is an on-site position, and work must be completed at the physical location. There is no option to work remotely.
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