Patient-centered Healthcare Practitioner

4 days ago


St Albert, Alberta, Canada Jace Holdings Ltd. Full time
Clinical Care Specialist - Join Our Team

We are seeking a Clinical Care Specialist to join our pharmacy team As a member of our team, you will play a key role in providing exceptional patient care and exceeding patients' expectations.

You will work collaboratively with colleagues to provide seamless care and a consistent pharmacy experience across locations. You will demonstrate warmth, empathy, and compassion while acting in the patient's best interest to achieve excellence in patient-centered care, customer service, workflow efficiencies, and professional clinical services (disease state management, medication reviews and adherence, health risk assessments, injections/vaccines, etc.).

You will also provide patient counselling and education for new therapy to patients/caregivers while tailoring to the needs and concerns of the patient (i.e., literacy, hearing loss, privacy, etc.).

In addition, you will initiate care plans, follow up, and complete proper documentation. You will participate in professional programs and collaborate with colleagues to provide excellence in health & wellness services to all patients.

You will actively engage in all areas of Fusion to ensure patients experience seamless care and a consistent pharmacy experience across locations. You will ensure prescription safety by prioritizing technical functions to Pharmacy Registered Technicians and Assistants as required.

You will thoroughly understand all relevant corporate pharmacy service offerings/programs and provide each customer/patient with the program that meets their health care needs. You will maintain current knowledge of pharmacy practice, regulatory requirements, and industry trends/developments; attend training as required.

We offer a comprehensive Total Rewards package, which varies by role and is designed to help our teammates live better – physically, financially, and emotionally. Our Total Rewards programs go well beyond your paycheque:

- Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life insurance, and Accidental Death and Dismemberment Insurance.
- Access to Virtual Health Care Platform and Employee and Family Assistance Program.
- A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
- A 10% in-store discount at our participating banners and access to a wide range of other discount programs.
- Learning and Development Resources to fuel your professional growth.
- Paid Vacation

* Eligible only after working a set number of hours/days worked.



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