Restaurant Operations Manager

3 weeks ago


Kitchener, Ontario, Canada Pho Dau Bo Full time
Job Description

Pho Dau Bo is seeking a highly skilled Restaurant Assistant Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Conduct performance reviews and provide feedback to team members
  • Organize and maintain inventory, including ordering supplies and managing stock levels
  • Ensure health and safety regulations are followed, and maintain a clean and safe working environment
  • Negotiate with clients for catering or use of facilities
  • Address customers' complaints or concerns, and provide excellent customer service
  • Plan, organize, direct, control, and evaluate daily operations, including scheduling and staff management
  • Supervise a team of 5-10 people, providing guidance and support as needed
  • Develop and implement strategies to improve sales, customer satisfaction, and employee engagement
  • Stay up-to-date with industry trends and best practices, and apply this knowledge to improve restaurant operations
Requirements
  • 7 months to less than 1 year of experience in a restaurant management role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Physical stamina to work in a physically demanding environment
  • Flexibility to work varied shifts, including evenings and weekends
  • Ability to maintain confidentiality and handle sensitive information
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A chance to work with a diverse and talented team
  • Recognition and rewards for outstanding performance
How to Apply

If you are a motivated and experienced restaurant professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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