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Clinical Operations Supervisor

2 months ago

New Glasgow, Nova Scotia, Canada Nova Scotia Health Authority Full time
About the Opportunity

We are seeking a highly skilled and experienced Clinical Operations Supervisor to join our team at Nova Scotia Health Authority. As a key member of our operations team, you will play a critical role in ensuring the safe and efficient delivery of patient care services within our facilities.

Key Responsibilities:

  • Coordinate the coordination of patient care services to ensure safe and efficient delivery
  • Respond to capacity/patient flow issues, emergency response, bed management, and support staff
  • Collaborate with patients/clients, families, management, staff, physicians, community partners, and continuing care providers to achieve high-quality, safe, and cost-effective services
  • Apply strategic and analytic thinking to address challenges and achieve operational excellence

Requirements:

  • Bachelor's degree in Nursing or a health-related discipline (Physical Therapy, Occupational Therapy, Social Work)
  • 3-5 years of experience in an acute care setting, plus 1-2 years in a supervisory and/or leadership capacity
  • Demonstrated leadership, planning, organization, time management, and conflict resolution skills
  • Collaborator with demonstrated negotiation skills
  • Minimum of one-year experience in clinical utilization
  • Demonstrated knowledge and experience working with software programs related to bed utilization
  • Demonstrated knowledge of continuous quality improvement principles
  • Demonstrated knowledge and experience in applying the principles of adult education
  • Proficiency in the use and application of the Patient Flow Dashboard (Tableau) and Meditech
  • Competencies in other languages an asset, French preferred

What We Offer:

  • Competitive hourly rate: $40.15 - $53.35
  • Eligibility for a $5,000 signing bonus with a defined Return of Service contract
  • Benefits package including health, dental, travel, long-term disability, and life insurance coverage, as well as a defined benefit pension plan