Senior Trading Operations Manager

6 days ago


Toronto, Ontario, Canada Aviso Wealth Full time

Aviso Wealth is a leading wealth management and investment services provider for the Canadian financial industry, with over $130 billion in total assets under administration and management. As a Senior Trading Operations Manager – Customer Experience, you will play a critical role in ensuring exceptional customer service delivery.

Key Responsibilities:
  • Cultivate a high-performing team of customer service experience professionals
  • Develop and implement strategies to ensure timely and accurate trade processing
  • Maintain and improve existing processes and procedures to increase efficiency and productivity
  • Identify and address areas for improvement through root cause analysis and corrective action
  • Collaborate with cross-functional teams to drive business growth and achieve organizational goals

To succeed in this role, you will require strong leadership and communication skills, as well as the ability to analyze complex issues and develop effective solutions. You will also need to be highly organized and able to prioritize multiple tasks and projects simultaneously.

This is an exciting opportunity to join a dynamic and inclusive company culture that values innovation and employee development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.



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