Enterprise Customer Success Manager Canada

3 weeks ago


Calgary, Alberta, Canada SAP Full time

Unlock Business Potential with SAP

We're seeking a seasoned Enterprise Customer Success Manager to join our team at SAP. As a key member of our customer success organization, you'll play a critical role in driving business outcomes and satisfaction for our clients.

Key Responsibilities:

  • Develop and execute customer success strategies to drive value realization and business outcomes
  • Collaborate with cross-functional teams to deliver exceptional customer experiences
  • Build and maintain strong relationships with key customer stakeholders
  • Identify and mitigate risks to ensure customer satisfaction and retention
  • Stay up-to-date with industry trends and best practices to drive continuous improvement

Requirements:

  • 10+ years of experience in sales, consulting, or customer success management
  • Strong knowledge of SAP solutions and industry trends
  • Proven track record of driving business outcomes and customer satisfaction
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

About SAP

SAP is a leading provider of enterprise software solutions, helping organizations run better and achieve their goals. We're committed to innovation, diversity, and inclusion, and offer a collaborative and dynamic work environment.



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