Enterprise Customer Success Manager Canada
3 weeks ago
Unlock Business Potential with SAP
We're seeking a seasoned Enterprise Customer Success Manager to join our team at SAP. As a key member of our customer success organization, you'll play a critical role in driving business outcomes and satisfaction for our clients.
Key Responsibilities:
- Develop and execute customer success strategies to drive value realization and business outcomes
- Collaborate with cross-functional teams to deliver exceptional customer experiences
- Build and maintain strong relationships with key customer stakeholders
- Identify and mitigate risks to ensure customer satisfaction and retention
- Stay up-to-date with industry trends and best practices to drive continuous improvement
Requirements:
- 10+ years of experience in sales, consulting, or customer success management
- Strong knowledge of SAP solutions and industry trends
- Proven track record of driving business outcomes and customer satisfaction
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
About SAP
SAP is a leading provider of enterprise software solutions, helping organizations run better and achieve their goals. We're committed to innovation, diversity, and inclusion, and offer a collaborative and dynamic work environment.
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