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Client Executive, Group Benefits Specialist

2 months ago

Edmonton, Alberta, Canada Lloyd Sadd Full time
About the Role

The Client Executive plays a pivotal role in managing client relationships and driving new business. As a creative problem solver with strong communication skills, the Client Executive navigates the breadth of the market landscape and possesses comprehensive knowledge of carrier processes and products.

Key Responsibilities
  • Lead by example, live our values, and drive new business through exceptional client experiences, fostering existing relationships, and driving growth opportunities.
  • Stay abreast of industry trends, market dynamics, and competitor offerings to anticipate and address dynamic client needs.
  • Provide timely and accurate responses to inquiries, addressing concerns and offering solutions to meet client needs.
  • Cultivate an executive presence, effectively communicating with clients and internal stakeholders at all levels.
  • Anticipate client needs and the impact of processes, addressing special client calls and inquiries with strategic insight and agility.
Requirements
  • An academic background consisting of post-secondary education, certificates, industry programs, etc.
  • LLQP License or willingness to obtain within 2 months of employment.
  • A deep understanding of market trends, products, and processes within the industry.
  • Demonstrated breadth of knowledge across group benefits and depth within key industry sectors.
  • Strong problem-solving skills and ability to think creatively to address client needs.
  • Excellent communication skills, both written and verbal, with the ability to build rapport and influence stakeholders.
  • Ability to thrive in a dynamic environment and adapt to changing client needs.
  • Proficiency with Microsoft Office Suite.
What We Offer
  • Competitive Salaries based on knowledge and experience.
  • Comprehensive Benefits.
  • Matching RRSP Contributions.
  • Flexible Working Arrangements & Schedules.
  • Career development & Tuition Reimbursement.
  • Employee Discounts.
  • Health and Wellness Initiatives.
  • Referral Bonuses for both New Business and Talent.