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Business Intelligence Manager

2 months ago

Toronto, Ontario, Canada Metrolinx Full time
Job Title: Business Intelligence Manager

Metrolinx is a leading transportation agency in the Greater Golden Horseshoe region, connecting communities through its GO Transit and UP Express services, as well as the PRESTO fare payment system. We are committed to building a better, faster, and easier transportation network for the people of Ontario.

Job Summary:

The Business Intelligence Manager will play a key role in establishing and executing a vision for delivering capital insights and BI solutions to the Capital Projects Group. This role will be responsible for designing, implementing, and optimizing a Business Intelligence (BI) system for CPG leadership, External Partners, Governance Committees, and the General Public.

Key Responsibilities:
  • Establish and implement a BI strategic plan and road map, prioritizing, scoping, identifying resource requirements, timelines, and managing the Analytics & Reporting project pipeline.
  • Communicate effectively in both technical and business terms to initiate and lead discussions with key stakeholders to determine Program/Project reporting requirements, with a lens on the entire BI lifecycle, including dataset development and transformation, building and deploying visualizations in Power BI to increase data-driven strategic decision making.
  • Provide technical expertise to advance data and business intelligence maturity for CPG.
  • Translate CPG Insights BI Roadmaps into executable plans in collaboration with the Data Architecture & Analytics team.
  • Enable self-service analytics access capabilities that leverage data from Finance, Scheduling, Safety, Risk, Commercial, and Quality functions; develop intelligent alert capabilities that automatically inform management and project delivery teams about anomalies.
  • Develop data solutions to advance data literacy within the CPG organization, including building data models to enable self-serve analytics and reporting.
  • Work with I&IT and Business Systems to develop interactive BI tools, allowing senior management teams and Program Delivery teams to access information easily and quickly, while maintaining data security; and work with functional teams to achieve greater coordination and cross-functional collaboration.
  • Develop logic and transformation rules that convert raw data into KPIs used to manage the performance of CPG projects.
  • Establish control rooms for business units and provide reporting support, specifically using visualization tools.
  • Manage and direct a team of Senior BI Developers and Analysts, delivering timely feedback to ensure a cohesive operational unit and the optimum use of team skills; manage staff and monitor work assignments to ensure adherence to timelines; monitor the achievement of performance objectives; develop and implement action plans to address performance gaps.
Requirements:
  • Completion of a degree in a related field, such as Data Analytics, IT, Computer Science, Engineering, or a combination of education, training, and experience deemed equivalent.
  • Demonstrated progressively responsible experience in leading performance management, analyses, reporting, and business intelligence within a capital delivery/construction environment.
  • Certifications or designations, such as a Certificate in Relational and Geospatial Data Analytics, are an asset.
  • Managerial or leadership experience with a demonstrated ability to plan, set priorities, schedule, and lead, coach, motivate, and manage staff.
  • Strong agile solution delivery skills and the ability to manage multiple initiatives simultaneously.
  • Solid understanding of CPG business and operating environment is highly desirable. Experience in the construction industry.
  • Proficiency in applying BI data orchestration to support CPG's centralized data repository, a strong understanding of data platform architecture principles, and familiarity with cloud-based BI solutions (e.g., MS Fabric, Power Platform, Azure Synapse Analytics) are a plus.
  • Extensive experience in Microsoft Power BI tools, creating data models, data-rich dashboards, implementing row-level security, Power Query, Pipelines, Paginated Reports, and DAX using Microsoft BI stack.
  • Analytical and problem-solving skills to evaluate information, identify and analyze issues, and develop recommendations.
  • Experience with Azure data platform, including Data Factory, Data Lake, and Databricks.
  • Leadership and management skills to manage a high-performing team.
  • Interpersonal, oral/written/presentation skills to communicate with technical and business audiences.
Accommodation:

Metrolinx values the unique skills and experiences each person brings to our organization and is committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act. If you require accommodation during the hiring process, please let our Recruitment team know by contacting us at [insert contact information] or email before submitting your application.

Metrolinx reserves the right to discontinue with the consideration of your application should it be determined that any background information provided is misleading, inaccurate, or incorrect.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.