Portfolio Operations Specialist

1 month ago


Kelowna, British Columbia, Canada Scotiabank Full time

As a Portfolio Administrator with Scotiabank, you will play a critical role in supporting the Relationship Managers in the management of the overall book of business. This includes providing effective and efficient client service, executing business development related activities, and ensuring compliance with governing regulations, internal policies, and procedures.

Key Responsibilities:

  • Provide exceptional client service by responding to client inquiries in a timely, responsive, and professional manner.
  • Coordinate prospecting and business development activities on behalf of the Relationship Managers.
  • Support the execution of marketing strategies to attract and retain valuable clients.
  • Liaise with internal referral sources to ensure timely communication, response, and resolution to inquiries and relationship management needs.
  • Participate in all aspects of compliance and the identification of actions or changes in policy and/or procedures to remediate non-compliance in the business.
  • Escalate, document, and report any unusual occurrences, suspicious or fraudulent activities, as per established procedures.

Requirements:

  • University degree (Business, Economics, Accounting, Finance), College Diploma, or equivalent.
  • CSC, industry experience, and/or Investment management knowledge is an asset.
  • Two years' industry experience.
  • Strong relationship management skills.
  • Proficient in providing support to sales and business development activities.
  • Strong interpersonal, communication, and listening skills.
  • Results/Goal achievement oriented.
  • Self-motivated and disciplined.
  • Executes with Integrity.
  • Proficient in the completion of a Financial Plan.
  • Thorough knowledge of each Scotia Wealth & PIC Business Line's value proposition and product and service offering in order to identify opportunities across the Scotia Wealth partners.
  • Working knowledge of the products and services offered by Scotiabank partners in order to identify and refer clients as appropriate.

About Scotiabank:

Scotiabank is a leading financial institution with a commitment to providing exceptional client service and supporting the economic growth and development of our communities. Our team is dedicated to making a positive impact and creating a culture of open and honest communication. We are committed to innovation, diversity, and inclusion, and we strive to create a work environment that is engaging, supportive, and rewarding.

If you are a motivated and results-driven individual with a passion for client service and business development, we encourage you to apply for this exciting opportunity to join our team as a Portfolio Administrator. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. Apply now and take the first step in your career with Scotiabank

Why Join Us?

At Scotiabank, we offer a wide range of benefits and perks to our employees, including a competitive salary, comprehensive health and dental benefits, a generous pension plan, and opportunities for professional growth and development. We also offer flexible work arrangements, including remote work options, to support work-life balance. Additionally, we provide access to exclusive discounts and rewards through our Employee Discounts program. Join our team and take advantage of these benefits and more



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