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Sales and Operations Manager
1 month ago
We are seeking a highly skilled Sales and Operations Manager to join our team at West Can Auto Parts Ltd. In this role, you will be responsible for overseeing the sales and operations of our retail store, ensuring that our customers receive exceptional service and that our business runs smoothly.
Responsibilities:- Sales and Revenue Generation: Develop and implement strategies to drive sales growth, increase revenue, and improve customer satisfaction.
- Staff Supervision: Lead and supervise a team of 5-10 staff members, providing guidance, support, and training to ensure they have the skills and knowledge needed to excel in their roles.
- Merchandise Management: Oversee the inventory management process, including ordering merchandise, managing stock levels, and implementing systems to minimize waste and excess inventory.
- Cash Handling and Finance: Authorize payments by cheque, oversee payroll administration, and prepare reports on sales volumes, merchandising, and personnel matters.
- Customer Service: Resolve customer complaints and issues in a timely and professional manner, ensuring that our customers receive exceptional service and that we maintain a positive reputation in the community.
To be successful in this role, you will need:
- A secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a supervisory or leadership role.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Office Suite.
As a Sales and Operations Manager with West Can Auto Parts Ltd., you can expect:
- A competitive salary range of $60,000 - $80,000 per year.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A generous paid time off policy.
- Opportunities for professional development and career advancement.
West Can Auto Parts Ltd. is a leading auto parts retailer with a strong commitment to customer service and community involvement. We are proud to offer a dynamic and supportive work environment, where employees can grow and develop their careers.
