Director of Indigenous Research and Development
3 weeks ago
Canadian Council for Aboriginal Business (CCAB) is a national Indigenous, non-partisan association. Our mission is to promote, strengthen and enhance a prosperous Indigenous economy through the fostering of business relationships, opportunities, and awareness.
Key Responsibilities:- Assist in achieving the ambitious growth plans of CCAB nationwide by engaging with various stakeholders and managing a passionate research team.
- Responsible for client service, project planning, resourcing, account management, business development, team development, and disseminating knowledge.
- Provide senior presence at key client interface situations with responsibility for the quality of service provided and business developed on allocated accounts.
- Add value to the client experience and research by providing advice and consultancy.
- Deliver an agreed value of business from existing and new clients in line with overhead recovery and net profitability targets.
- Understand and clearly articulate value and business case for research and data.
- Ensure that all projects are sufficiently and appropriately resourced across the team and that our recommended project management and analysis approaches are being adhered to.
- Assign teams for every project, taking into consideration existing client teams and continuity, skills required for the project, current workloads, and team dynamics/interpersonal skills.
- Monitor resources for live projects, supplementing/modifying teams as required, and generally acting in the role of troubleshooter to ensure smooth progress of all projects.
- Take an overview of the management of all live projects, ensuring that relevant meetings take place – initiation, mid-project update, product handling, field, data processing, and data analysis briefings, debrief planning, and postmortems.
- Promote and monitor implementation of correct procedures throughout the team.
- Actively lead a review of the research process, identify areas for change, and manage such change together with the implementation of an ongoing monitoring process.
- Provide internal consultancy to sign off and manage the costing of all proposals and ensure that overhead recovery targets are monitored, advising the client on a regular basis as to actual results against target.
- Provide internal consultancy and sign off on research design and debrief content.
- Help with the identification and implementation of organizational efficiency improvements, including ways of reducing direct costs.
- Identify future resource needs within the Research Team and submit proposals with costs for consideration within the budget.
- Ensure that the research team recognizes the need for growth and change and are given enough opportunities to develop and succeed within the business.
- Manage all team members, planning their career development, identifying training needs, supporting them with their own line management responsibilities, and conducting performance reviews.
This is a full-time remote/hybrid position with hours from 9 am – 5:00 pm, Monday through Friday. Please no telephone calls.
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