Chief Operating Officer

4 weeks ago


Ottawa, Ontario, Canada MaxPeopleHR Full time

Capital BBQ - A Legacy of Excellence

For over 35 years, Capital BBQ has been a leading online retailer, serving customers with passion and dedication. As we continue to grow and evolve, we're seeking a visionary leader to join our team as Chief Operating Officer.

About the Role

We're looking for a seasoned retail professional with a proven track record of driving business growth and digital transformation. As COO, you'll be responsible for executing our long-term vision, ensuring alignment with our business objectives, and leading our team to achieve operational excellence.

Key Responsibilities

  • Strategic Leadership: Develop and implement data-driven strategies to accelerate growth in e-commerce, expand market share, and drive customer engagement.
  • Marketing & Sales: Optimize the online customer journey through personalized content, targeted campaigns, and conversion rate enhancements.
  • Change Management: Transform our e-commerce-focused order-taking culture into a dynamic, proactive sales and customer service organization.
  • Operations & Financial Management: Oversee daily operations, ensuring the team is accountable for hitting performance targets and delivering results.
  • Innovation & Technology: Champion innovative technologies and retail models to stay ahead of market shifts and drive growth.
  • Stakeholder Relations: Build and maintain strong relationships with investors, business partners, and other stakeholders.

Requirements

We're looking for a candidate with:

Bachelor's degree in business, retail management, or a related field; MBA preferred.Minimum of 10 years of senior leadership experience, preferably within the retail industry, with a strong focus on e-commerce and digital strategies.Proven success in managing large teams and leading profitable businesses.Strong financial acumen, including experience with budgeting and forecasting.Exceptional communication and relationship-building skills.

What We Offer

We're committed to providing a competitive compensation package, comprehensive health and dental insurance, and a generous vacation policy with flexible working arrangements.



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