Chief Operating Officer

3 weeks ago


Ottawa, Ontario, Canada MaxPeopleHR Full time
Chief Operating Officer Opportunity

Capital BBQ, a leading online retailer, is seeking a seasoned Chief Operating Officer to drive strategic growth and digital transformation. As a key member of the executive team, you will be responsible for leading the company's retail operations, e-commerce, and omnichannel strategy.

Key Responsibilities:

  • Develop and execute a comprehensive retail operations strategy, ensuring seamless integration across online and offline channels.
  • Lead the development and implementation of e-commerce strategies, focusing on digital transformation, customer engagement, and brand loyalty.
  • Transform the company's culture, shifting from a transactional to a relationship-driven sales organization, empowering teams to act as consultative sellers.
  • Oversee daily operations, ensuring performance targets are met, and results are delivered. Set clear KPIs, conduct regular reviews, and provide actionable feedback to optimize efficiency.
  • Champion innovative technologies and retail models, leveraging data analytics to enhance online customer experiences, streamline eCommerce operations, and improve decision-making.

Requirements:

  • Bachelor's degree in business, retail management, or a related field; MBA preferred.
  • Minimum of 10 years of senior leadership experience, preferably within the retail industry, with a strong focus on e-commerce and digital strategies.
  • Proven success in managing large teams and leading profitable businesses.
  • Strong financial acumen, including experience with budgeting and forecasting.
  • Exceptional communication and relationship-building skills.

What We Offer:

  • Competitive compensation package, including performance bonuses and potential equity options.
  • Comprehensive health and dental insurance.
  • Generous vacation policy with flexible working arrangements.


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