Chief Operating Officer
3 weeks ago
Capital BBQ, a leading online retailer, is seeking a seasoned Chief Operating Officer to drive strategic growth and digital transformation. As a key member of the executive team, you will be responsible for leading the company's retail operations, e-commerce, and omnichannel strategy.
Key Responsibilities:
- Develop and execute a comprehensive retail operations strategy, ensuring seamless integration across online and offline channels.
- Lead the development and implementation of e-commerce strategies, focusing on digital transformation, customer engagement, and brand loyalty.
- Transform the company's culture, shifting from a transactional to a relationship-driven sales organization, empowering teams to act as consultative sellers.
- Oversee daily operations, ensuring performance targets are met, and results are delivered. Set clear KPIs, conduct regular reviews, and provide actionable feedback to optimize efficiency.
- Champion innovative technologies and retail models, leveraging data analytics to enhance online customer experiences, streamline eCommerce operations, and improve decision-making.
Requirements:
- Bachelor's degree in business, retail management, or a related field; MBA preferred.
- Minimum of 10 years of senior leadership experience, preferably within the retail industry, with a strong focus on e-commerce and digital strategies.
- Proven success in managing large teams and leading profitable businesses.
- Strong financial acumen, including experience with budgeting and forecasting.
- Exceptional communication and relationship-building skills.
What We Offer:
- Competitive compensation package, including performance bonuses and potential equity options.
- Comprehensive health and dental insurance.
- Generous vacation policy with flexible working arrangements.
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