Insurance Broker

12 hours ago


Laval, Quebec, Canada Groupe Ostiguy & Gendron Full time
Aviation Insurance Specialist Opportunity

We are seeking a highly skilled and motivated Aviation Insurance Specialist to join our team at Groupe Ostiguy & Gendron. As a key member of our aviation department, you will be responsible for ensuring customer satisfaction by meeting their needs and maintaining excellent relationships with internal and external stakeholders.

Key Responsibilities:
  • Process new business and renewals in a timely manner;
  • Ensure customer retention;
  • Perform risk analysis, coverage review and identify changes to be made or defaults on last renewal;
  • Prepare and verify various insurance documents;
  • Develop marketing strategies in collaboration with the producer;
  • Provide excellent customer service;
  • Negotiate renewal terms and conditions with insurers;
  • Collect accounts receivable in collaboration with the finance department;
  • Follow up on recommendations issued by insurers and inform the producer of any problems;
  • Assist clients with claims and report them to the claims department or the insurer.
Requirements:
  • Valid broker's license (RIBO asset);
  • 3 to 5 years of relevant experience;
  • Excellent customer service skills;
  • Ability to maintain relationships with internal and external stakeholders;
  • Bilingualism required (French and English);
  • Excellent knowledge of MS Office suite;
  • Knowledge of EPIC software is an asset;
Qualities and Skills:
  • Team spirit;
  • Sense of responsibility;
  • Judgment and problem solving;
  • Excellent time management and priority setting;
  • Analytical skills;
  • Autonomy and initiative;
  • Ability to work under pressure and manage several files simultaneously.


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