Lead Service Manager
4 weeks ago
The 401 Group of Companies is seeking a highly skilled and experienced Lead Service Manager to join our team.
About the RoleThis is a key leadership position that requires someone who can effectively manage and supervise a team of service advisors, technicians, and parts personnel.
Key Responsibilities- Oversee the daily operations of the service department, ensuring efficient and effective workflow.
- Provide guidance and coaching to service advisors and technicians to improve their skills and knowledge.
- Manage parts inventory and ensure adequate stock levels to meet customer demand.
- Develop and implement strategies to increase customer satisfaction and loyalty.
- Maintain accurate records and reports to track departmental performance.
- Stay up-to-date with manufacturer training and industry developments to provide expert advice to customers.
To be successful in this role, you will need:
- Minimum 5 years of experience in a service management or supervisory role.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Excellent problem-solving and analytical skills, with the ability to make informed decisions.
- A strong understanding of dealership operations, including service, parts, and sales.
- Ability to work in a fast-paced environment and adapt to changing priorities.
We offer a competitive salary package, including:
$60,000 - $80,000 per year, depending on experience.
A comprehensive benefits package, including health, dental, and vision coverage.
A generous bonus structure, based on individual and departmental performance.
Ongoing training and development opportunities to enhance your skills and knowledge.
A dynamic and supportive work environment, with a team-oriented culture.
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Food Service Team Lead
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