Service Operations Manager

1 month ago


Sudbury, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

We are seeking a dedicated Service Operations Manager to join our team in Greater Sudbury, Canada. This role involves overseeing daily operations, ensuring high-quality service and leading a team of employees.

Key Responsibilities:
  • Oversight of daily operations during assigned shifts, focusing on efficient workflows
  • Training, mentoring, and managing team members, with ongoing feedback and coaching
  • Handling customer inquiries and resolving any issues that arise
  • Ensuring compliance with company policies and procedures
  • Monitoring inventory levels and assisting with stock management
Requirements:
  • A high school diploma or equivalent; additional education in management is beneficial
  • Previous experience in a supervisory role, preferably in retail or hospitality
  • Strong leadership and interpersonal skills
  • Excellent problem-solving abilities and attention to detail
  • Ability to work flexible hours, including evenings and weekends
Benefits:
  • A competitive hourly wage, with opportunities for overtime
  • Health and dental benefits
  • Opportunities for career advancement within the company
  • A positive and inclusive work environment
  • Employee recognition programs

This position offers an estimated annual salary range of $45,000-$65,000 CAD, depending on experience. The ideal candidate will be a motivated individual who excels at leading teams and delivering exceptional customer service.



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