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Food Service Team Lead

1 month ago

Rocky Mountain House, Canada TIM HORTONS Full time

At TIM HORTONS, we are seeking a skilled Food Service Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities:
  • Establish and implement efficient work schedules to meet the demands of our busy café environment.
  • Supervise and coordinate the activities of our food service staff, providing guidance and support as needed.
  • Train new staff members in their job duties, as well as our sanitation and safety procedures.
  • Monitor inventory levels and ensure that we have sufficient supplies to meet customer demand.
  • Maintain accurate records of stock, sales, and wastage, providing valuable insights to inform our business decisions.
  • Address customer complaints and concerns in a professional and courteous manner.
Requirements:
  • 1-2 years of experience in a food service or retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet tight deadlines.
  • Physical stamina to stand for extended periods and lift up to 25 pounds.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.