Food Service Supervisor
2 weeks ago
We are seeking an experienced Food Service Supervisor to lead our team at A&W. As a key member of our management team, you will be responsible for overseeing daily operations, ensuring high-quality service and food products, and driving customer satisfaction.
Key Responsibilities- Schedule Management: Establish efficient work schedules to meet peak periods and ensure seamless service delivery.
- Team Supervision: Supervise and coordinate the activities of food service counter attendants, food preparers, kitchen and food service helpers to guarantee excellent customer experience.
- Training and Development: Train staff in job duties, sanitation procedures, and quality control standards to maintain high operational standards.
- Quality Control: Monitor food preparation and presentation to ensure compliance with quality standards, addressing any issues promptly.
- Customer Relations: Respond to customer complaints or concerns professionally, resolving issues efficiently.
- Administrative Tasks: Maintain accurate records of stock levels, repairs, sales, and wastage, preparing and submitting reports as required.
This role requires a fast-paced environment with a combination of sitting, standing, and walking. You will be expected to stand for extended periods, handling multiple tasks simultaneously while maintaining attention to detail.
Requirements and Qualifications- Secondary (High) School Graduation Certificate: This is a mandatory educational requirement for the position.
- 1-2 Years of Experience: You should have prior experience in a similar role within the food service industry.
- Excellent Communication Skills: Strong oral communication skills are essential for effective leadership and customer interactions.
- Dental Plan
- Vision Care Benefits
- Permanent Work Term
- English Language
- 32-40 Hours per Week
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