Audit Change Management Leader

3 weeks ago

Toronto, Ontario, Canada Scotiabank Full time

About the Role

The Manager, Audit Change Management will contribute to the overall success of the Audit Department globally as part of the global Audit Professional Practice team. Reporting to the Director, Audit Governance and Reporting, the incumbent is an integral member of the Professional Practice team in ensuring specific individual goals, plans, and initiatives are executed and communicated in support of the Chief Auditor's and Audit Department's business strategies and objectives.

Key Responsibilities

  • Champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Manages the implementation of process and policy changes across the department, including methodology changes, new technologies, policies, and procedures to all levels of the department.
  • Manages planning and coordination of events, including town halls, conferences, and strategic offsites.
  • Drafts department-wide presentations and communications (written, audio, and video) for VPs, SVPs, and Chief Auditor.
  • Shares and stores information and best practices long-term through a Knowledge Management approach by utilizing web-based repositories and SharePoint sites.
  • Tracks and shares Department metrics for scorecard and escalations of breaches to VP.
  • Trains communications best practices for the Audit Department.
  • Supports the Director to make regular updates on behalf of the Chief Auditor globally through a variety of communication methods (newsletters, blogs, presentations, events, internal social media, etc.) across all Audit department areas to support and reinforce department strategies and transformation agenda.
  • Key support on behalf of APP for the design and development of Audit governance standards for procedural guides, manuals, and audit templates used by the department.
  • Participates in the development of reporting (including quarterly Audit Committee report) and monthly updates to key business lines.
  • Understands how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Champions a high-performance environment and implements a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment; communicating vision/values/business strategy and managing succession and development planning for the team.
  • Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk, and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct.

Requirements

  • Minimum of 5 years of experience in technical writing, design, marketing, and/or communications.
  • Demonstrated knowledge of best practices in change management processes and evaluation.
  • Attention to detail, problem-solving, and analytical skills.
  • Strong communications (verbal and written).
  • Advanced knowledge of Microsoft applications, particularly Publisher, Word, and PowerPoint.
  • Adobe Professional.
  • Audio/Video editing software and techniques, e.g., Corel, Final Cut, Filmora, etc.
  • Working knowledge of event planning, techniques for training, facilitating meetings, and presenting to groups.
  • Financial service industry and/or Internal Audit.
  • Project management experience considered an asset.
  • Spanish language is considered an advantage.
  • Bachelor's degree in Communications, Journalism, or Literature (or work experience equivalent).

About Scotiabank

Scotiabank is a leading bank in the Americas, with a strong presence in Canada, Latin America, the Caribbean, and Central America. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.

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