Optical Sales Associate

4 weeks ago


Montreal, Quebec, Canada EssilorLuxottica Group Full time

Job Summary

We are seeking a highly skilled and motivated Optical Sales Associate to join our team at Antoine Laoun Optician. As an Optical Sales Associate, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our clients.

Key Responsibilities

  • Provide top-quality service to customers, answering their questions and addressing their concerns in a professional and courteous manner.
  • Operate the POS system terminal, inputting customer and prescription information with accuracy and attention to detail.
  • Perform pre-examination testing with accuracy and attention to detail, explaining all measurements and answering any questions the patient may have.
  • Utilize clinical and product knowledge to provide coaching and guidance to patients on the care and handling of contact lenses.
  • Responsible for the maintenance and disinfection of contact lens inventory, providing clinical support to the Optometrist as needed.
  • Handle and file all patient records in an organized and efficient manner in accordance with HIPAA.

Requirements

  • High School graduate or equivalent.
  • Strong customer service skills (internal and external).
  • Strong communicator and listener.
  • Problem-solving ability.
  • Strong interpersonal skills.
  • Familiarity with computers and calculators.
  • Organization skills.
  • Strong basic math skills.

Preferred Qualifications

  • Previous experience in optical or doctor's office.

EssilorLuxottica Group is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.


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