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Optical Service Expert

1 month ago

Montreal, Quebec, Canada EssilorLuxottica Full time

Job Summary

The Luxury Eyewear Specialist is responsible for delivering exceptional customer service and sales experience in our high-end retail stores. This role requires a strong passion for luxury eyewear and a commitment to excellence in service.

Main Responsibilities

  • Build and maintain strong relationships with customers to drive sales and exceed service expectations.
  • Expertly guide customers in selecting frames and lenses that meet their lifestyle, wardrobe, and RX needs.
  • Ensure flawless accuracy in taking and recording measurements, adjusting and fitting eyewear, and executing all details.
  • Stay current on product knowledge and fashion trends to drive sales and maintain presentation standards.
  • Support the Store Manager in ensuring all optical quality controls are in compliance.

Requirements

  • High School Diploma
  • State licensure or certification as an optician
  • 2+ years sales experience in the luxury service industry
  • Knowledge of current optical theory and practices
  • Natural ability to build a client following
  • Strong written and verbal communication skills
  • Strong interpersonal skills
  • Resourceful and result-driven
  • Computer skills
  • Flexibility to work non-traditional hours

About Us

EssilorLuxottica is a world leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our commitment to excellence in service and sales drives our success in the luxury eyewear market.