Customer Service Operations Manager
2 weeks ago
Are you a motivated and organized individual looking for a challenging role in customer service? We are seeking an experienced Customer Service Operations Manager to join our team at PSK Consultation.
About the Role:
We are looking for a results-driven leader who can effectively manage our customer service operations. The ideal candidate will have a proven track record of delivering excellent customer experiences, leading high-performing teams, and driving business growth.
Key Responsibilities:
- Establish efficient work schedules and procedures to meet customer needs
- Identify training needs for staff and develop effective solutions
- Prepare and submit accurate reports to inform business decisions
- Resolve complex customer issues and provide technical advice to improve productivity and product quality
- Coordinate, assign, and review work to ensure timely completion
- Requisition materials and supplies as needed
- Manage accounts payable and maintain accurate financial records
- Provide exceptional customer service and support
Benefits:
We offer a comprehensive benefits package that includes health benefits, dental plan, vision care benefits, and more.
What We Offer:
We offer a competitive salary range of $50,000 - $65,000 per year, depending on experience. As a valued member of our team, you will also receive opportunities for professional growth and development, a dynamic and supportive work environment, and a chance to make a meaningful impact in the lives of our customers.
Join us at PSK Consultation and take the first step towards a rewarding career in customer service operations management. Apply now to learn more about this exciting opportunity
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