Clinical Administrator

3 weeks ago

Victoria, British Columbia, Canada Homewood Health Full time

Make a meaningful impact in a dynamic mental health organization and centre of excellence in people-centered care.

As a Clinical Administrator at Homewood Health, you will provide essential support to the Clinical Director and Interdisciplinary Team (IDT) with regard to day-to-day clinical operations.

Key Responsibilities:

  • Coordinate client schedules and organize various program requirements
  • Ensure accurate and timely communication across all teams regarding adjustments, changes and key information as it pertains to scheduling and programming
  • Support clients in understanding their programming schedules and ensure each client has an accurate group schedule/plan
  • Maintain the patient care systems with updated client information from admission through to discharge
  • Distribute client medical records and disseminate applicable information to clinical staff to facilitate weekly case conferences
  • Develop and distribute orientation packages for new clients
  • Compile program materials for IDT team
  • Ensure adequate staffing to run programming and make adjustments in consultation with the Clinical Director
  • Process all discharges, update client aftercare information and disseminate discharge information appropriately to enable ongoing patient support post-discharge
  • Provide administrative and organizational support to the Clinical Director and Interdisciplinary Team (IDT) including support for special projects, presentations, materials, reports and various correspondence
  • Monitor the main Ravensview telephone line and respond to routine inquiries received

Requirements:

  • Post-secondary degree in Health Science, Psychology, Social Work or related field
  • Previous experience and/or training as an Administrative Professional
  • 1-2 years recent related experience in an administrative/health care role
  • Ability to organize and prioritize the work assignments in order to meet objectives and deadlines
  • Detail oriented with the ability to analyze and solve problems
  • Excellent written and verbal communication combined with strong analytical and problem solving skills
  • Excellent interpersonal skills
  • Proficiency with Microsoft Word, Excel and PowerPoint

Homewood Health promotes a fair and competitive compensation model. Pay rates are tailored to reflect differences in operating environments and job requirements.

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, and as required by BC Health Authorities, subject to any accommodation required by applicable human rights legislation, Homewood Ravensview requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

Homewood Health is Canada's largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation.

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

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