Senior Retail Operations Manager

22 hours ago


Waterloo, Ontario, Canada Videotron Ltd Full time

At Videotron Ltd, we're proud to be leaders in a movement that brings innovative wireless services to Canadians – we're always on the lookout for experienced professionals committed to excellence.Job Overview

We are currently seeking a Senior Retail Operations Manager to join one of our exciting locations on a full-time basis Our ideal candidate will create and support a positive team environment that fosters top performance while improving store metrics through efficient supervision, goal setting, and exceptional customer service.

Salary: $80,000 - $100,000 per yearEmpower employees to perform at their best in creative ways.Set clear objectives, give direction, and take corrective action as part of effective performance management with a commitment to improvement.Clearly communicate issues and opportunities to executives and effectively relay company initiatives to staff.Ensure efficient store operations through effective scheduling and recruitment.Translate broader business initiatives into clear team objectives and concrete individual goals, aligning appropriately with other groups for efficient action.Required Skills and Qualifications
  • Minimum 2-3 years of progressive retail experience in a management role.
  • Previous experience in the wireless industry is preferred.
  • Post-secondary diploma/degree is an asset.
Benefits
  • Take advantage of a customizable health & dental benefits program and opportunities for company-matched pension (according to position).
  • Promote your health with the wellness program, which focuses on physical, psychological, financial, and social health.
  • Benefit from the Employee Assistance Program for you and your family, including Virtual Healthcare.
  • Participate in the Store Manager Monthly Bonus Performance Program.
  • Participate in projects that make an impact and take on challenges that will allow you to surpass yourself.

We are committed to creating and maintaining an accessible, equitable, and inclusive workplace that reflects the diversity of the community to which we belong. We're eager to discover all the qualities that make you unique



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