Retail Store Operations Manager

2 weeks ago


Waterloo, Ontario, Canada Videotron Full time

We are seeking a highly motivated and experienced Retail Store Operations Manager to join our team in Quebec, Canada.

Job Overview

The successful candidate will be responsible for overseeing the day-to-day operations of one of our retail stores, ensuring excellent customer service, and driving sales growth through effective management and leadership. Our ideal candidate will have a minimum of 2-3 years of progressive retail experience in a management role, preferably in the wireless industry.

Key Responsibilities
  • Supervise and motivate a team of sales associates to deliver exceptional customer experiences and meet sales targets.
  • Implement efficient store operations, including scheduling, recruitment, and inventory management.
  • Provide coaching and mentoring to employees to enhance their skills and performance.
  • Set clear objectives and goals for the team, aligning with broader business initiatives.
  • Take ownership of resolving customer complaints and issues, demonstrating a commitment to customer satisfaction.
Requirements
  • Minimum 2-3 years of progressive retail experience in a management role.
  • Previous experience in the wireless industry is preferred.
  • Post-secondary diploma/degree an asset.
Benefits

As a valued member of our team, you can enjoy a competitive salary range of $60,000 - $80,000 per year, depending on experience. We also offer a comprehensive benefits package, including customizable health and dental plans, company-matched pension, and employee assistance programs. In addition, you'll have access to professional development opportunities and a chance to work with a dynamic team that values diversity and inclusion.

About Us

At Freedom Mobile, we're proud to be leaders in providing affordable wireless services to Canadians. We're committed to creating a workplace that reflects the diversity of our community, where every individual feels valued and respected. If you're a driven and results-oriented professional looking for a new challenge, we'd love to hear from you.



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