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Dry Cleaning Operations Manager

1 month ago

Vancouver, British Columbia, Canada Lions Gate Fabricare Cleaners Full time

We are seeking a skilled Dry Cleaning Supervisor to join our team at Lions Gate Fabricare Cleaners. As a key member of our operations team, you will be responsible for ensuring the highest quality of service to our clients while maintaining a safe and efficient work environment.

Key Responsibilities:
  • Assist clients with special needs and provide exceptional customer service
  • Coordinate activities with other work units or departments to ensure seamless operations
  • Monitor quality and production levels to maintain our high standards
  • Oversee the cleaning of specialty and difficult items, ensuring they meet our quality expectations
  • Prepare and submit progress reports to management
  • Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality
  • Supervise, coordinate, and schedule activities of workers, providing guidance and support as needed
  • Train staff in job duties, safety procedures, and company policies
  • Establish work schedules and procedures to ensure efficient operations

Requirements:

  • 3-4 years of experience in a supervisory role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and under pressure
  • Flexibility and adaptability in a dynamic work environment
  • Strong organizational and time management skills

Working Conditions:

  • Combination of sitting, standing, and walking
  • Fast-paced environment with occasional standing for extended periods
  • Work under pressure to meet deadlines and quality standards

Personal Suitability:

  • Client focus and excellent customer service skills
  • Efficient interpersonal skills and ability to work in a team
  • Excellent oral and written communication skills
  • Flexibility and adaptability in a dynamic work environment
  • Initiative and ability to take ownership of tasks and projects
  • Judgement and decision-making skills
  • Organized and reliable with strong time management skills
  • Team player with a positive attitude and strong work ethic

Experience:

  • 7 months to less than 1 year of experience in a supervisory role
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 hours per week