IT Support Specialist

1 month ago


Toronto, Ontario, Canada Aird & Berlis LLP Full time
Job Title: IT Support Specialist

About the Role:

Aird & Berlis LLP is a prominent Canadian business law firm seeking a skilled IT Support Specialist to join our Information Technology Department. As a key member of our team, you will be responsible for providing exceptional technical support to our employees, ensuring they have the necessary tools and resources to perform their duties efficiently.

Responsibilities:

- Provide timely and accurate technical support to users via phone, email, or in-person visits
- Troubleshoot and resolve computer and application issues, including hardware and software problems
- Collaborate with the IT team to identify and implement solutions to improve our technical infrastructure
- Maintain accurate records of user issues and resolutions using our Service Now system

Requirements:

- Post-secondary education in Information Technology or a related field
- Minimum 4 years of experience in a Help Desk or Service Desk role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer:

- Competitive compensation and benefits package
- Opportunities for growth and professional development
- Collaborative and dynamic work environment

How to Apply:

If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Accommodation:

Aird & Berlis LLP is committed to providing equal access to employment. If you require accommodation, please contact [insert contact information] and we will work with you to provide accessibility support.

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