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Restaurant Operations Manager

2 months ago

Newcastle, Canada PIZZA KING NC INC. Full time
Job Title: Restaurant Operations Manager

We are seeking a highly skilled Restaurant Operations Manager to join our team at PIZZA KING NC INC. in [City].

Job Summary:

The Restaurant Operations Manager will be responsible for overseeing the daily operations of our restaurant, ensuring that all tasks are completed efficiently and effectively. This includes managing staff, monitoring revenues, and maintaining a high level of customer satisfaction.

Key Responsibilities:
  • Manage Daily Operations: Oversee the daily operations of the restaurant, ensuring that all tasks are completed efficiently and effectively.
  • Staff Management: Manage and supervise a team of 1-2 staff members, providing guidance and support as needed.
  • Revenue Monitoring: Monitor revenues and adjust menu prices and food preparation methods accordingly.
  • Customer Satisfaction: Maintain a high level of customer satisfaction by ensuring that all customer complaints are addressed promptly and effectively.
  • Inventory Management: Organize and maintain inventory, ensuring that all products are stocked and available for sale.
  • Health and Safety: Ensure that all health and safety regulations are followed, including proper food handling and storage procedures.
  • Marketing: Participate in marketing plans and implementation, including social media and promotional activities.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a restaurant management role.
  • Language: English.
  • Work Hours: 30 to 40 hours per week.
Work Environment:

The Restaurant Operations Manager will work in a fast-paced environment with tight deadlines and repetitive tasks. The ideal candidate will be able to multitask, work under pressure, and maintain a high level of accuracy and attention to detail.

Personal Suitability:
  • Accurate: Ability to maintain accurate records and reports.
  • Client Focus: Ability to provide excellent customer service and maintain a high level of customer satisfaction.
  • Efficient Interpersonal Skills: Ability to communicate effectively with staff and customers.
  • Excellent Oral Communication: Ability to communicate effectively with staff and customers.
  • Flexibility: Ability to adapt to changing circumstances and priorities.
  • Organized: Ability to prioritize tasks and manage time effectively.
  • Reliability: Ability to maintain a high level of reliability and accountability.
  • Team Player: Ability to work effectively as part of a team.