Restaurant Operations Manager

1 month ago

Newcastle, Canada ONroute Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at ONroute. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining a high level of food quality and safety.

Key Responsibilities:
  • Operational Management: Determine the type of services to be offered and implement operational procedures to ensure efficient and effective service delivery.
  • Customer Service: Provide exceptional customer service, address customer complaints or concerns, and ensure that customer needs are met.
  • Staff Supervision: Supervise a team of 5-10 staff members, conduct performance reviews, and provide guidance and support to ensure that staff are equipped to provide excellent service.
  • Inventory Management: Organize and maintain inventory, ensure that stock levels are adequate, and implement procedures to minimize waste and optimize inventory levels.
  • Health and Safety: Ensure that health and safety regulations are followed, and that the restaurant is maintained in a clean and safe environment.
  • Marketing and Promotion: Participate in marketing plans and implementation, and ensure that the restaurant is promoted effectively to attract new customers.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a restaurant management role.
  • Computer and Technology Knowledge: Proficient in MS Access, MS Excel, MS Office, MS Outlook, MS PowerPoint, and MS Word.
  • Work Conditions and Physical Capabilities: Ability to work in a fast-paced environment, work under pressure, and stand for extended periods.
  • Personal Suitability: Accurate, client-focused, dependable, efficient interpersonal skills, excellent oral and written communication, flexibility, organized, and reliable.
What We Offer:
  • Parking: Parking available on site.
  • Employment Type: Permanent.
  • Language: English.
  • Hours of Work: 40 hours per week.

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