Grocery Store Operations Manager

5 days ago


Waterloo, Ontario, Canada Waterloo Central Supermarket Inc. Full time
About the Role

We are seeking a skilled Retail Business Supervisor to join our team at Waterloo Central Supermarket Inc. In this role, you will oversee the sales floor operations, ensuring excellent customer service and efficient inventory management.

Key Responsibilities
  • Team Leadership: Supervise and co-ordinate activities of 5-10 workers, including cashiers, elemental sales occupations, grocery clerks and shelf stockers, and retail salespersons and sales clerks.
  • Sales Floor Management: Assign sales workers to duties, order merchandise, authorize return of merchandise, establish work schedules, and maintain inventory.
  • Performance Management: Conduct performance reviews and resolve issues that may arise, including customer requests, complaints, and supply shortages.
Work Environment

The ideal candidate will thrive in a fast-paced environment with frequent interactions with customers, staff, and suppliers. They must be able to handle heavy loads, walk, and maintain attention to detail.

Requirements
  • Education: College or equivalent experience.
  • Experience: At least 3 years to less than 5 years of experience in a similar role.
  • Languages: Proficiency in English is required; Mandarin, Japanese, and Korean language skills are an asset.
Benefits
  • Competitive Salary: $60,000 - $80,000 per year, depending on experience.
  • Free Parking: Conveniently located near public transportation hubs.
  • Hours: 35-48 hours per week, offering a great work-life balance.
  • Permanent Position: Opportunity for career growth and development within the company.


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