Store Operations Manager

2 weeks ago


Waterloo, Ontario, Canada Future Tech Full time

Job Summary: As a key member of the Future Tech team, the Store Operations Manager will oversee the day-to-day activities of our retail store. The ideal candidate will have strong leadership skills and be able to effectively manage staff, optimize sales performance, and maintain a positive customer experience.

Key Responsibilities:

  • Supervise and motivate staff to achieve sales targets and provide excellent customer service.
  • Assign tasks and duties to staff members, ensuring optimal use of skills and resources.
  • Collaborate with the purchasing team to ensure timely receipt of merchandise and manage stock levels.
  • Authorize payments and manage cash handling procedures.
  • Prepare sales reports and provide insights to inform business decisions.
  • Identify and resolve customer complaints and supply chain issues.
  • Develop and implement strategies to drive sales growth and improve customer engagement.
  • Maintain a safe and organized store environment, adhering to company policies and procedures.

Requirements:

  • 1-2 years of retail management experience.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Excellent leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.


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